Fresno County Shifts to Rimini Street Support, Reinvesting Annual Oracle Support Cost Savings Into Growing Its Public Programs



LAS VEGAS – (COMMERCIAL THREAD) –Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products, and a partner of Salesforce, today announced that Fresno County in California is switched to Rimini Street Support for its Oracle Database and Fusion Middleware software and PeopleSoft applications. The county’s Internal Services Department (ISD) has long considered replacing support and maintenance for its Oracle product suite as part of its continued goal of reducing costs and streamlining IT operations. By switching to Rimini Street Support, Fresno County was able to free up $ 800,000 from the county’s annual Oracle support costs. This has enabled the department to reduce service rates charged to internal county stakeholders and increase funding for community-based projects and critical support initiatives for its residents. In addition, Fresno County can now maximize investment in its Oracle system for at least 15 years from the time they moved to Rimini Street without requiring expensive, labor-intensive upgrades. and low value.

Enhanced enterprise software support touches all aspects of county operations

Located in central California, Fresno County is home to nearly one million people in 15 cities, including Fresno. With 1.88 million acres of farmland and over 300 different crops, Fresno County is the leading agricultural producer county in the United States and ships goods to 95 countries around the world. ISD supports the myriad of public divisions in the county and is constantly looking for cost optimizations that it can pass on to departments serving the community directly. ISD’s Information Technology Division provides basic infrastructure support for all county networking, scheduling, service desk, and enterprise resource planning (ERP) needs. ). In addition, many divisions within local government use Oracle Database and Fusion Middleware software and PeopleSoft applications for finance and HR functions to manage the billions of dollars in budget managed by the system, which supports the 8,000 county employees. For years, the county had tried to work with Oracle to reduce its support costs, but those efforts were unsuccessful. As a result, the county has moved to Rimini Street Support and now enjoys faster response times and proactive advice from the company’s expert engineers. This, in turn, allowed the county’s internal IT staff to focus on more critical business initiatives.

“The partnership with Rimini Street has allowed us to continue to drive a cultural shift towards exploring new ways of doing business. Every dollar that county departments save on ISD services is money that can be spent on programs for the community, ”said Robert Bash, director of internal services and chief information officer, County of. Fresno. “The savings gave us the financial flexibility to start exploring the next step for our infrastructure. We are able to invest in developing a county roadmap, while remaining cost neutral for our users.

Personalized support from expert engineers 24/7/365

Fresno County, along with all Rimini Street customers, is assigned a Senior Support Engineer, supported by a team of functional and technical experts, who have an average of over 15 years of software system experience in the Fresno County. customer. The company also benefits from Rimini Street’s ultra-responsive service level agreement with 10-minute response times for Priority 1 critical cases. Rimini Street also handles all county tax, legal and regulatory updates. , ensuring that safety and compliance requirements are met in accordance with state guidelines.

“Rimini Street recently helped create a legislative update for us, which our PeopleSoft team said took significantly less time to implement than previous Oracle updates. Rimini Street tailored a patch specifically for our environment, so our team doesn’t have to waste time applying code we don’t need, like Global Payroll, ”said Sheri Walden, deputy director of information technology, Fresno County. “Rimini Street is all about supporting and making our organization successful, not just delivering a product. The Rimini Street team engages in a meaningful conversation and is constantly looking for ways we can improve our infrastructure or better focus on the unique needs of our stakeholders.

“By moving to Rimini Street, Fresno County has been able to reduce IT costs, maintain legislative security and compliance, and maximize efficiency within its IT team to focus resources on strategic and community initiatives,” said Gerard Brossard, Chief Operating Officer, Rimini Street. “Rimini Street currently supports the public sector and government agencies and departments around the world, helping them dramatically reduce their vendors’ support and maintenance costs, better manage their IT resources – people, time and money – and invest in transformation projects that better meet needs. of their communities.

Learn After on Fresno County’s success with Rimini Street.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of enterprise software products and services, the leading provider of third-party support for Oracle and SAP software products, and a Salesforce partner. The company provides high-end, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business results. To date, more than 4,000 companies from the Fortune 500, Fortune Global 100, mid-market, public sector and other organizations from a wide range of industries have trusted Rimini Street as their supplier of products and trusted enterprise application software services. For more information, please visit, to pursue @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Forward-looking statements

Certain statements included in this communication are not historical facts but are forward-looking statements for the purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. Forward-looking statements are generally accompanied by words such as “may” , “Should,” “would”, “plan”, “intend”, “anticipate”, “believe”, “estimate”, “predict”, “potential”, “seem”, “seek”, “continue “,” future “,” will “,” expect “,” prospect “or other similar words, phrases or expressions. These forward-looking statements include, without limitation, statements regarding our expectations regarding future events , future opportunities, global expansion and other growth initiatives and our investments in such initiatives.These statements are based on various assumptions and current expectations of management and are not predictions of per real forms, nor these statements of historical facts. These statements are subject to a number of risks and uncertainties relating to the business of Rimini Street, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration and operational and financial impacts on our business from the COVID-19 pandemic and the related economic impact, as well as actions taken by government authorities, customers or others in response to the COVID-19 pandemic; catastrophic events that disrupt our business or those of our current and potential customers, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and financial, economic, regulatory and general policies affecting the industry in which Rimini Street operates; the unfavorable development of pending litigation or government investigation or any new litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate operating cash flow to help fund increased investment in our growth initiatives; the adequacy of our cash and cash equivalents to meet our liquidity needs; the terms and impact of our outstanding 13.00% Series A Preferred Shares; our ability to maintain an effective system of internal control over financial reporting and our ability to remedy material weaknesses identified in our internal controls, including with respect to the accounting treatment of our warrants; changes in taxes, laws and regulations; competitive activity of products and prices; difficulties in managing growth profitably; customer adoption of our recently introduced products and services, including our Application Management Services (AMS), Rimini Street Advanced Database Security and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services that we plan to introduce in the near future; the loss of one or more members of the Rimini Street management team; uncertainty about the long-term value of Rimini Street equity securities; and those discussed under “Risk Factors” in the Rimini Street Quarterly Report on Form 10-Q filed on May 10, 2021, and updated from time to time by future Rimini Street Annual Reports on Form 10-K , Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other documents filed by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts regarding future events and opinions as of the date of such communication. Rimini Street anticipates that subsequent events and developments will cause the valuations of Rimini Street to change. However, although Rimini Street may choose to update these forward-looking statements at some time in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be taken as representing Rimini Street’s valuations as of a date after the date of such communication.

© 2021 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo and combinations thereof, and other marks marked with TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners and, unless otherwise stated, Rimini Street does not claim any affiliation, endorsement or association with any such trademark holder or other companies referenced herein.


Leave A Reply

Your email address will not be published.